Summary terms. The full agreement is being finalised and will replace this page. By creating an account you agree to the following:
1. Licence. SearchOS is licensed per desk (one named user per paid seat). Sharing one seat between multiple people is a breach of these terms; additional users require additional seats.
2. Term and cancellation. Every plan, Founding included, runs month to month with no minimum term. You can cancel any time from your billing page; access runs to the end of the paid period and there are no part-period refunds. An annual plan is a prepayment for the year at a discount, not a lock-in: you can cancel and keep access to the end of the paid year. A Founding plan keeps its price locked for life for as long as the subscription runs. Where you have agreed a specific term or price with us in writing, that agreement applies in place of this clause. Seats added during a billing period are pro-rated for that period and then join the existing billing cycle on the same terms.
3. Trials. Free trials last 14 days with reduced usage allowances and carry no payment obligation. At expiry, AI features pause until a paid plan is chosen.
4. Fair use. AI actions, data credits and transcription minutes are subject to the allowances of your plan. Allowances reset monthly and do not roll over.
5. Your data. Your candidate, client and business data belongs to you. You can export it at any time. When a subscription ends we lock the workspace and hold your data unchanged for 6 months, so restarting within that window brings everything back exactly as it was. After 6 months it is deleted completely, or sooner if you ask us to. We never sell or share your data.
6. Third-party services. Connected services (email, LinkedIn, data providers) are governed by their own terms; you are responsible for your compliance with them.
7. Acceptable use. No spam, no unlawful data processing, no attempts to circumvent seat licensing or usage allowances.
Questions: tom@search-os.io